During the fall and winter months we do have some greenhouses that we keep cold and some that are heated. If you want your order to be vernalized we suggest that you request vernalization. This will ensure your order will be dormant when you receive it. (The hibiscus policy will apply.)
Yes, this helps our customers save money. We allow customer pickups Tuesday through Friday from 8 am to 3:30 pm, at our main location: 17 West Main Street, Leola, PA.
There is a $6.50 per box charge. Please call the office so we can provide you with an approximate cost. We use UPS for shipments. Orders that are 32 trays and over will ship with a truck carrier. At the present time we do not use LTL for orders shipping to the west coast. These orders ship via UPS 3 Day Select.
We generally ship orders on a wooden rack when they are 32 trays and over; however, we do a price comparison to see if it will save our customers money to ship UPS or LTL. We also check the weather conditions before deciding to ship LTL.
We deliver to our customers within a 100 mile radius and charge $2.75 per flat for delivery. The minimum trays for delivery are 50 flats. Of course we try to plan accordingly and schedule other deliveries in your area. Sometimes it might be more cost effective for us to ship LTL.
We like to ship actively growing hibiscus. We realize that some customers like to get their hibiscus when the plants are dormant; it is fine to do so but we do NOT guarantee dormant hibiscus.
We will not automatically set up back orders without the consent of a customer or broker. It is in the customer’s best interest to notify the office or their sales rep if they want a back order.
We have production meetings every 2 weeks; this allows us to look at future orders and plan ahead. If we anticipate a problem we will notify your broker or you, yourself, if you are one of our direct customers.
Please provide us with your company information; also, you will have to complete a credit application to have terms with us. If you do not want to complete a credit application that is ok, but we will need your credit card information to pay your invoice.
We need pictures of the trays that you are claiming. After review and approval we will issue credit. Please note that we do not issue credit on dormant hibiscus.
Contact us
Phone
717-556-0000
Toll Free
888-565-0050
Fax
717-556-0001
Email
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Address
Creek Hill Nursery
17 West Main Street
Leola PA 17540