Privacy Statement

This notice is to inform you of the privacy practices for Creek Hill Nursery and creekhillnursery.com, our web site. It only applies to information collected by this web site except where otherwise stated.  

Creek Hill Nursery is the sole owner of, and the only one who collects or has access to, information that you voluntarily provide to us. We do not sell or lend this information to anyone.

If you contact us regarding an issue we will use your information to respond to your query. We will not share your information with any third party outside of Creek Hill Nursery other than as necessary to fulfill our obligation to you, such as when shipping an order.

Unless you request otherwise, we may contact you occasionally via email to inform you of special sales, new products, or changes to our privacy practices.

 

You Control Your Information

You can opt out of future emails by contacting us via the email address or phone number on our web site. You can also view any data we have collected about you, update or correct that information, or instruct us to delete any part of it. Please contact us with any concerns you may have regarding our use of your data.

 

Ordering and Registration

Before placing an order you must create an account with us. To do this you will be asked to provide your contact and payment information, including your name and shipping address and a credit card number with expiration date. We may also ask for additional information, such as an Employer Identification Number, to verify that you represent a legitimate business. If we have any difficulty processing your order we will use this information to contact you.

 

Information Sharing

We share demographic information that we’ve amassed with our partners and advertisers. This information is not of a personal nature and cannot be used to identify any particular individual.

We use an outside company to build and maintain our web site. We also use a shipping company to ship orders and a credit card processing company to bill users for goods and services. These companies do not retain, share, store, or use information that can personally identify you for any purpose beyond fulfilling your order.

 

Security

Your privacy is of our utmost concern and we take great care to protect your information both online and offline. Personally identifiable information is stored only on computers and servers that are kept in a secure environment. Only those employees who need your information to perform a specific job, like billing, are granted access to it. Particularly sensitive information, such as additional credit card data, should be submitted to our Accounting Department via phone [888-585-0050], fax [717-556-0001], or regular mail.

 

Cookies

We make visiting our site more efficient by using cookies. These small data files are transferred to your browser (if allowed by you) and enable us to remember you and the items you place in your cart. Only our server can read our cookies—they function like identification cards. By analyzing the data they provide we continue to improve our service.

 

Links

Please be advised that our web site contains links to other sites. We are not responsible for the privacy practices of these sites so we encourage you to read and review their individual privacy statements.

 

Updates and Changes

Whenever there is a change to our privacy policy we will update this web page accordingly.

By using our web site you agree to the privacy practices stated above.

If you feel that we are in violation of our privacy policy please contact us immediately via phone [888-585-0050] or email [orders@creekhillnursery.com].